PROGRAMME
WORKPLACE GRADUATE PROGRAMME
Workplace Leadership Institute, Canada (WLI) announced the launch of its groundbreaking Workplace Graduate Programme designed to train 10,000 graduates. According to Dr. Jamie Pajoel, Founder and President of Workplace Leadership Institute (WLI), the initiative will address the growing competency skill gap among fresh graduates, a critical challenge impacting workforce efficiency and economic development.
The Workplace Graduate Programme-WGP is tailored to equip graduates with essential skills that will not only enhance their employability but also empowers them to secure high-paying jobs, pursue careers that align with their passions and improve workplace performance across industries.
Workplace Leadership Institute (WLI) introduced 30 workplace competency-based courses aimed at building expertise, credibility, and productivity among graduates. These professional courses will prepare graduates to thrive in competitive environments by offering practical training in Emotional Intelligence Course, Telephone Etiquette Course, Personal Branding Course, Taking Leadership Initiative Course, Team Building Course, Problem Solving Skills Course, Strategic Networking Course, Public Speaking Course, Anger Management Course, Customer Service Course, Confidence Building Course, Executive Assistant Course, Goal Setting Course, Marketing Essential Course, Leadership Development Course, Overcoming Sales Objective Course.
Beyond individual growth, the programme plays a significant role in boosting workforce productivity and competitiveness. By teaching modern skills, encouraging teamwork, and fostering collaboration, participants are better prepared to thrive in a global marketplace. Additionally, the initiative addresses critical socio-economic challenges such as youth unemployment and poverty. Through targeted skill-building, entrepreneurship support, and job creation, the programme improves living standards, reduces dependency, and contributes to broader national economic growth.
Structured over a four-week period, the programme is offered as online training, including classes, assessments, final exams and certificates. Participants selected from different part of the world with go through a tailored to address real-world workplace challenges, preparing participants to excel in dynamic and competitive environments.
WORKPLACE GRADUATES PROGRAMME
WHAT OUR COURSES WILL DO FOR YOU
Demonstrate your Expertise and Credibility
Providing Networking Opportunities
Enhancing Your Leadership Skills
Improved Employability and Job Prospects for Youths
Increased Productivity and Competitiveness in the Workforce
Reduced Youth Unemployment and Poverty
WORKPLACE GRADUATE PROGRAMME
ADVANCE COMPETENCY
IMPROVE WORK PERFORMANCE
CAREER SUCCESS
WHO SHOULD ENROLL?
Admission is highly competitive. We only accept individuals who fall into these strict categories:
FINAL YEAR STUDENTS
JOB SEEKERS
GRADUATES
YOUNG PROFESSIONALS
OUR PROGRAMME DETAILS
PROGRAMME DURATION
PROGRAMME STRUCTURE
PROGRAMME METHODOLOGY
OUR VISION ROADMAP
COURSE OUTLINE
Confidence Building Course
COURSE DESCRIPTION
Strengthening our self-confidence is a powerful step in shaping our lives and creating future success. The ability to be confident and assertive are crucial skills for personal development, displaying authority in business, and promoting equality throughout interactions. Essentially, these skills have a significant influence on building a happy life. Through effective communication, visualization, and resiliency, we can learn to be confident and project an image of confidence to others. When stressful or difficult situations arise, we have the ability to control our own responses and how we choose to move forward.
Confidence are skills that can be developed and beneficial to everyone, no matter their career or job position. The Building Confidence and Assertiveness course will provide participants with the tools to overcome fear, gain personal empowerment, and inspire confidence in others. By believing in our potential and the positive changes that we can make, we are able to grow personally and professionally.
COURSE OUTLINES
Getting Started
Module One: Understanding Confidence
Module Two: Characteristics of Confidence
Module Three: The Barriers to Success
Module Four: Powerful Tools
Module Five: Communicating With Confidence
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Module Six: Developing Assertiveness
Module Seven: Projecting Confidence
Module Eight: Personal Empowerment
Module Nine: Handling Difficult Situations
Module Ten: Building Confidence in Others
Wrapping Up
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Taking Leadership Initiative Course
COURSE DESCRIPTION
Taking initiative is a crucial step in moving forward in our professional and personal lives. By showing initiative, it reflects us in a positive light to others as well as builds our own self-esteem. If we want something to happen, we need to make it happen. That is what initiative is all about. Take opportunities and run with them. Do not let excuses cause you to miss out on amazing opportunities. See what you want, believe what you want, and make it happen.
With our Taking Initiative workshop, the class participants will learn what initiative is, how to take it on, the advantages of it, and when to know one’s place. By enrolling in this class, participants will be taking the first step in making something positive happen for them! Now that is initiative!
COURSE OUTLINES
Getting Started
Module One: What is Initiative?
Module Two: Taking Leadership Initiative
Module Three: Recognize When You Can Step In
Module Four: Recognize When You Can Go Outside the Normal
Module Five: Weighing the Consequences
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Module Six: Good or Bad
Module Seven: Confidence
Module Eight: Find Opportunities to lead
Module Nine: Be Persistent
Module Ten: Balance Initiative and Restraint
Wrapping Up
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Personal Branding Course
COURSE DESCRIPTION
Personal Branding is identifying your assets, characteristics, strengths, and skills as an individual. Understanding Personal Branding will provide advantages in your participant’s personal and professional lives. Branding is a mix of how you present yourself and how others see you. It is important to be aware of how you are viewed.
With our Personal Branding course your participants will be able to share their vision and passions with others in your company. Utilize this knowledge through social media to define and influence how others see you. You are your brand so protect it. Live it.
COURSE OUTLINES
Getting Started
Module One: Defining Yourself (I)
Module Two: Defining Yourself (II)
Module Three: Controlling and Developing Your Image
Module Four: Personal and Professional Influences
Module Five: Sharpening Your Brand
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Module Six: Appearance Matters
Module Seven: Social Media (I)
Module Eight: Social Media (II)
Module Nine: Brand Management During a Crisis
Module Ten: Branding Personality Traits
Wrapping Up
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Goal Setting Course
COURSE DESCRIPTION
Goal Setting is one of the most basic and essential skills someone can develop. We touch on goal characteristics, time management, and what to do when setbacks occur. This workshop will provide the knowledge and skills your participants need to complete more tasks, and get things done.
Our Goal Setting and Getting Things Done workshop will cover strategies to help your participants deal with distractions and overcome procrastination. These skills will translate into increased satisfaction in their professional and personal lives. Your participants will learn the Goal Setting characteristics of successful people and in turn will become happier and more productive individuals.
COURSE OUTLINES
Getting Started
Module One: Overcoming Procrastination (I)
Module Two: Overcoming Procrastination (II)
Module Three: Four P’s of Goals Setting
Module Four: Improving Motivation
Module Five: Wise Time Management
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Module Six: Tips for Completing Tasks
Module Seven: Increase Your Productivity
Module Eight: To Do List Characteristics
Module Nine: SMART Goals
Module Ten: Mistakes Will Happen
Wrapping Up
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Strategic Networking Course
COURSE DESCRIPTION
Networking is one of the most basic and essential skills employees should develop. Having great networking skills within an organization is sometimes overlooked. Having a viable networking and communication skill set will benefit any organization and will lead to increased productivity and performance.
Networking Skills is about creating and maintaining better relationships. Your participants will develop skills to avoid obstacles, increase communication, and build relationships that last over time. Employees who understand and embrace the aspects of networking in the workplace will grow your business and create a more engaging environment.
COURSE OUTLINE
Getting Started
Module One: The Benefits of Networking at Work
Module Two: Networking Obstacles
Module Three: Networking Principles
Module Four: How to Build Networks
Module Five: Recognize Networking Opportunities
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Module Six: Common Networking Mistakes
Module Seven: Develop Interpersonal Relationships
Module Eight: Online Networking Tools
Module Nine: Time Management
Module Ten: Maintaining Relationships Over Time
Wrapping Up
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Emotional Intelligence Course
COURSE DESCRIPTION
Taking control over the emotions that shape our lives can have powerful effects. Emotional intelligence (EI) is the ability to recognize and manage our emotions, behaviors, and impulses, as well as apply this knowledge to the world around us. It encourages self-awareness, internal motivation, and the exploration of diverse perspectives. Through effective and authentic communication, emotional intelligence will create positive relationships within any organization.
Emotional intelligence is a skill that can be developed, in which these skills will help you to maximize your personal and professional success. The Developing Emotional Intelligence course will provide participants with the tools to gain control over emotions, navigate challenging situations, and communicate empathetically. With emotional intelligence, you can build a happy and prosperous life.
COURSE OUTLINE
Getting Started
Module One: Introduction to Emotional Intelligence
Module Two: The Components of EI
Module Three: Tools to Gain Control
Module Four: Verbal Communication Skills
Module Five: Nonverbal Communication Skills
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Module Six: Managing Relationships With Others
Module Seven: Overcoming Obstacles
Module Eight: Application to Business Practices
Module Nine: Benefits of Being Emotionally Aware
Module Ten: Making an Impact
Wrapping Up
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Teamwork and Team Building
COURSE DESCRIPTION
For most of us, teamwork is a part of everyday life. Whether it’s at home, in the community, or at work, we are often expected to be a functional part of a performing team. Having a strong team will benefit any organization and will lead to more successes than not.
Teamwork and Team Building course will encourage participants to explore the different aspects of a team, as well as ways that they can become a top-notch team performer. Your participants will be given the details and concepts of what makes up a team, and what factors into being a successful team and team member.
COURSE OUTLINE
Getting Started
Module One: Defining Success
Module Two: Types of Teams
Module Three: The First Stage of Team Development – Forming
Module Four: The Second Stage of Team Development – Storming
Module Five: The Third Stage of Team Development – Norming
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Module Six: The Fourth Stage of Team Development – Performing
Module Seven: Team Building Activities
Module Eight: Making the Most of Team Meetings
Module Nine: Solving Problems as a Team
Module Ten: Encouraging Teamwork
Wrapping Up
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Marketing Essential Course
COURSE DESCRIPTION
Marketing is an essential element for every business. It can be that one missing piece of the puzzle, and when it fits the big picture is revealed. Your participants will be given an introduction to marketing and its benefits. If you are not marketing your business you will not grow, and if you do not grow you will not succeed.
Marketing Basics will provide the basic knowledge to your participants, and give them the ability to build and grow your business. Marketing has changed a lot recently and having a new perspective will give your participants the needed information to assist them in their marketing decisions. No matter what your product or service is, your business will benefit with a better understanding of marketing.
COURSE OUTLINE
| Getting Started
Module One: What is Marketing?
Module Two: Common Marketing Types (I)
Module Three: Common Marketing Types (II)
Module Four: The Marketing Mix
Module Five: Communicating the Right Way
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Module Six: Customer Communications
Module Seven: Marketing Goals
Module Eight: The Marketing Funnel
Module Nine: Marketing Mistakes (I)
Module Ten: Marketing Mistakes (II)
Wrapping Up
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Customer Relationship Course
COURSE DESCRIPTION
Each and every one of us serves customers, whether we realize it or not. Maybe you are on the front lines of a company, serving the people who buy your products. Perhaps you are an accountant, serving the employees by producing their pay checks and keeping the company running. Or maybe you”re a company owner, serving your staff and your customers.
The Customer Service Course will look at all types of customers and how we can serve them better and improve ourselves in the process. Your participants will be provided a strong skill set including in-person and over the phone techniques, dealing with difficult customers, and generating return business.
COURSE OUTLINE
Getting Started
Module One: Who We Are and What We Do
Module Two: Establishing Your Attitude
Module Three: Identifying and Addressing Their Needs
Module Four: Generating Return Business
Module Five: In-Person Customer Service
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Module Six: Giving Customer Service over the Phone
Module Seven: Providing Electronic Customer Service
Module Eight: Recovering Difficult Customers
Module Nine: Understanding When to Escalate
Module Ten: Ten Things You Can Do To WOW Every Time
Wrapping Up
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Workplace Etiquette Course
COURSE DESCRIPTION
This course examines the basics, most importantly to be considerate of others, dress/appearance, the workplace versus social situations, business meetings, proper introductions and “the handshake”, conversation skills/small talk, cultural differences affecting international business opportunities, dealing with interruptions, and proper business email and telephone etiquette. Have you ever been in a situation where:
- You met someone important and had no idea what to say or do?
- You spilled soup all over yourself at an important business event?
- You showed up at an important meeting under or overdressed?
Let”s face it: we have all had those embarrassing etiquette gaffes. Our Business Etiquette workshop will help your participants look and sound their best no matter what the situation.
COURSE OUTLINES
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Telephone Etiquette Course
COURSE DESCRIPTION
Phone etiquette is a highly valuable tool to have in an employee’s skill-set, and our Telephone Etiquette workshop will help provide those skills. This course will help your participants improve their phone skills which will make them more confident, improve sales, and help gain new customers while retaining your current clientele. A more confident employee is also one that is happier, and happier employees will produce happier customers.
Through our Telephone Etiquette Course your participants will learn the skills to increase productivity and improve performance. This will produce a positive environment throughout your business and influence the organization as a whole. Recognizing the different skills used between inbound and outbound calls along with knowledge on how to deal with rude or angry callers makes this workshop a great investment.
COURSE OUTLINES
Getting Started
Module One: Aspects of Phone Etiquette
Module Two: Using Proper Phone Language
Module Three: Eliminate Phone Distractions
Module Four: Inbound Calls
Module Five: Outbound Calls
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Module Six: Handling Rude or Angry Callers
Module Seven: Handling Interoffice Calls
Module Eight: Handling Voicemail Messages
Module Nine: Methods of Training Employees
Module Ten: Correcting Poor Telephone Etiquette
Wrapping Up
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Problem Solving Course
COURSE DESCRIPTION
In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small.
The Problem-Solving Course will give participants an overview of the entire creative problem solving process, as well as key problem solving tools that they can use every day. Skills such as brainstorming, information gathering, analyzing data, and identifying resources will be covered throughout the workshop.
COURSE OUTLINES
Getting Started
Module One: The Problem Solving Method
Module Two: Information Gathering
Module Three: Problem Definition
Module Four: Preparing for Brainstorming
Module Five: Generating Solutions (I)
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Module Six: Generating Solutions (II)
Module Seven: Analyzing Solutions
Module Eight: Selecting a Solution
Module Nine: Planning Your Next Steps
Module Ten: Recording Lessons Learned
Wrapping Up
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Anger Management Course
COURSE DESCRIPTION
Welcome to the Anger Management Course. Simply put, anger management is the process of controlling anger, before this anger controls you. Anger can be an incredibly damaging force, costing people their jobs, personal relationships, and even their lives when it gets out of hand. However, since everyone experiences anger, it is important to have constructive approaches to manage it effectively.
This course will help teach participants healthy ways to express their anger, identify anger triggers, as well as techniques to de-escalate an angry individual. It is not always possible to eliminate the things that enrage you. What is possible however, is learning how to gain control and manage your anger effectively.
COURSE OUTLINES
Getting Started
Module One: Understanding Anger
Module Two: The Styles of Anger
Module Three: Gaining Control
Module Four: Separate the People from the Problem
Module Five: Working on the Problem
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Module Six: Solving the Problem
Module Seven: A Personal Plan
Module Eight: Communicating Your Anger
Module Nine: Dealing with Angry People
Module Ten: Pulling it All Together
Wrapping Up |
Time Management Course
COURSE DESCRIPTION
Time Management Skills are essential for professional success in any workplace. Those able to successfully implement time management strategies are able to control their workload rather than spend each day in a frenzy of activity reacting to crisis after crisis – stress declines and personal productivity soars! These highly effective individuals are able to focus on the tasks with the greatest impact to them and their organization.
Time Management Course will cover strategies to help participants learn these crucial strategies. Your participants will be given a skill set that includes personal motivation, delegation skills, organization tools, and crisis management. We’ll cover all this and more during this course.
COURSE OUTLINES
Getting Started
Module One: Discovering Your Productivity Rhythm
Module Two: Managing Time with Goals
Module Three: Prioritizing Your Time
Module Four: Tackling Procrastination
Module Five: Organizing Your Workspace
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Module Six: Delegating Made Easy
Module Seven: Setting a Ritual
Module Eight: Meeting Management
Module Nine: Dealing with Time Barriers
Module Ten: The Benefits of Good Time Management
Wrapping Up
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Executive Assistant Course
COURSE DESCRIPTION
Being an Executive or Personal Assistant is a unique position that requires a variety of skills. Whether you are updating schedules, making travel arrangements, minute taking, or creating important documents all must be done with a high degree of confidentiality. Confidentiality is one of the most important characteristics for every assistant.
Our Executive and Personal Assistants workshop will show your participants what it takes to be a successful assistant. Participants will learn what it takes to effectively manage a schedule, organize a meeting, and even how to be a successful gatekeeper. Being an Executive or Personal Assistant takes a special skill set and this workshop will provide your participants with the necessary tools.
COURSE OUTLINES
| Getting Started
Course Objectives Module One: Working with Your Boss
Module Two: Administrative Soft Skills
Module Three: Effective Time Management
Module Four: Meeting Management
Module Five: Tools of the Trade (I)
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Module Six: Tools of the Trade (II)
Module Seven: Being an Effective Gatekeeper
Module Eight: Organizational Skills
Module Nine: Confidentiality Guidelines
Module Ten: Special Tasks
Wrapping Up Lessons Learned |
Overcoming Sales Objections Course
COURSE DESCRIPTION
Experiencing a sales objection can be a disheartening event. Through this course your participants will learn how to eliminate the objection and push through to get that sale. Even the best quality services or items can be turned down, and learning how to overcome these denials will be of great benefit.
Overcoming Sales Objections is an essential part of the sales process, as it will open up a whole new set of opportunities. It will produce new sales and provide an ongoing relationship with new clients. Objections will always occur no matter the item being sold or presented.
COURSE OUTLINES
Getting Started
Module One: Three Main Factors
Module Two: Seeing Objections as Opportunities
Module Three: Getting to the Bottom
Module Four: Finding a Point of Agreement
Module Five: Have the Client Answer Their Own Objection
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Module Six: Deflating Objections
Module Seven: Unvoiced Objections
Module Eight: The Five Steps
Module Nine: Dos and Don’ts
Module Ten: Sealing the Deal
Wrapping Up
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Workplace Accountability Course
COURSE DESCRIPTION
Workplace Accountability Course helps to ensure that every employee will take responsibility for their performance and behaviors, and continue to manage this responsibility. When we implement goals and communicate with one another, we can achieve powerful results. Building an accountable workplace requires strong teamwork and collaboration. Every team member must have a strong understanding of the values of the company and recognize the importance of their dedication, in order to attain success.
Workplace Accountability Course will provide you with informative tools and practical strategies that can be used to help empower the team to work towards achieving the benefits of accountability. Accountable employees will fuel performance and productivity, and generate an enhanced workplace.
COURSE OUTLINES
Getting Started
Module One: What is Accountability?
Module Two: Creating an Accountable Workplace
Module Three: The C’s of Accountability
Module Four: Building Ownership
Module Five: Accountability in Leadership
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Module Six: The Power of Goal-Setting
Module Seven: Feedback as a Tool
Module Eight: Effective Delegation
Module Nine: Barriers to Accountability
Module Ten: The Benefits of Accountability
Wrapping Up
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AFTER THE PROGRAMME, WHAT NEXT?
AVAILABLE JOBS
APPLICATION FORM
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