With over 20 years of experience as a leadership and workplace culture consultant, she helps organizations of all sizes achieve their goals by aligning their people and processes with their vision and values. She is the founder of the Heart of Culture, a program that applies the science of happiness to create engaged and productive workplaces, and a partner at Jackie Lauer, Leadership Consulting & Coaching, where she offers customized solutions for leadership development, culture change, and strategic planning.

Her passion is to empower leaders and teams to thrive in complex and dynamic environments, using neuroscience, emotional intelligence, conversational intelligence, and relationship systems coaching. She has worked with over 70 start-up technology companies as a mentor and facilitator, as well as with large multinational and mid-cap organizations, federal and publicly funded institutions, and small fast-growing IT firms. She is known for her "no BS" approach, sense of humour, and collaborative style.